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Over 5,000 units sold since 2010
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Terms & Conditions

GENERAL

This website is operated by Topcareplus Medical Supply
‘User’ in the terms and conditions shall be interpreted to mean all persons who have access to the website including but not limited to the members of the public.
In events of uninterrupted access by unauthorized users, Topcareplus Medical Supply will not be liable for any claims, losses or damages, directly or indirectly amounting from the unavailability of our website or any or part of it, or any linked website.

LEGAL NOTICE

All our users will be notified of any updates through our web site. Delivery of any notices will be assumed within a month after posting. You can contact us through the mail or email addresses that have been provided forthwith in our website. Receipt of the mail or email will be assumed within a maximum of 5 days after the date sent unless there are provisions that stipulate the contrary under these terms and conditions.

COPYRIGHT NOTICE

This website assumes ownership of any substance and material that is on this website. Users are subject to limitation in regards to their activities in the website. As follows, one is permitted only to view, copy, print and distribute documentations on this website in so far as its only motivation is to provide information and that the copyright notice of this website It is important to include the ‘All rights reserved’ phrase in any copy of the document or part of it. In addition, redistribution and reproduction to third parties is prohibited unless the website is acknowledged as the source of the material.

TRADEMARKS

The website contains commodities which have names attached on them which act as emblems of the respective owners. In any case a user attributes to or uses a product, service or process; it does not amount to a favorable mention, endorsement or sponsorship of that commodity by Topcareplus Medical Supply
Unless otherwise provided no provision in these terms and conditions should be interpreted to mean that a grant , permit or a right accrued under any patent, copyright, trademark or other intellectual property right of Topcare has been acquired through implication. This especially applies to persons who are not party to the aforementioned terms and conditions.

TERM OF USE

Other copyright information and proprietary notices may appear on this site. It is of great essence that the terms provided must be strictly adhered to the latter. The information on the site may contain errors of omission or technical inaccuracies. Information that concerns the pricing of a product or its availability may be altered or updated without notifying the users. It is incumbent upon Topcareplus Medical Supply and its agents to have the right to refuse service, discontinue accounts and cancel orders in its discretion if they have sufficient reason to believe that the conduct of a particular customer neglects the rules and terms of the applicable law or the conduct contradicts the interests of……. and its agents.

PRIVACY POLICY

Topcareplus Medical Supply is committed to protecting the privacy of its users. Any user’s information is acquired on registration on the website. This is done by providing your name and email address as requested when one logs into the website.
The information acquired is used to personalize ones’ experience and helps this website to meet the needs of the users. It also helps in improving the website and the customer service.
Topcareplus Medical Supply has safety measures set in place that protect the personal information of the user when the user visits the website. No personal information in regards to the users’ personal information will be disclosed to any third parties. This is with the exclusion of trusted third parties who assist in operating the website and conducting the business. This is as long as the trusted third parties agree to keep the information confidential.
Any user is bound by the terms of our privacy policy by virtue of using the website.

SHIPPING AND DELIVERY

Currently, all regions within the Philippines are the main destinations for this website’s products. Orders are delivered nationwide through our partnered courier services.

Once the products are under the care of the shipping carrier, the risk of loss and title is borne by the user.

INTERNATIONAL

The International orders may be subject to customs and import duties once the product reaches the respective destination. It is incumbent upon the recipient of such orders to deal with the customs and import duties. These charges vary depending on various locations. For more information on the same one should contact the local customs office who is in a better position to shed light on the same.
The laws on shipping depend on the particular jurisdiction. It is the obligation of the user to check with the local customs office and ensure that the respective state laws accommodate the shipment of the goods. Topcareplus Medical Supply Is absconded from any direct, indirect, punitive or any damages that may arise as a result of illegal International shipping practices.

SALES TAX

Depending on the applicable laws of a particular state to which the products are being received Topcare Medical Supply imposes a sales tax on the goods ordered on this website.

WARRANTIES

This website contains information which has been acquired from various sources and it can be altered without notifying the users. The same applies to any goods, programs, offerings and information of a technical nature that have been portrayed in the website. There is 30 day money back warranty and guaranteed or any representation by Topcareplus Medical Supply in regards to completeness, quality or sufficiency of the website or any information that has been provided under it. The same applies to its suitability, functionality or operation of the website or the information provided herein.
Once you use information that has been provided under the website you assume the risk that the information is prone to inaccuracy, incompleteness, might be offensive in nature and they may not meet your expectations in regards to your needs and requirements.

DISCLAIMER

The warranties of Topcareplus Medical Supply excludes all warranties , express or implied which are but not limited to the warranties of merchantability, fitness for a particular purpose and non-infringement in regards to the web site and the information provided. Under no circumstances will liability be upon www.philmedicsrescue.com for any special, indirect, incidental or consequential damages even in situations where the Company has been informed of the possible occurrence of such damages.
Or depending on state
There is 30 day warranty of any nature that is guaranteed in regards to the information and content provided for on this server. This is with the inclusion of implied warranties of merchantability, fitness for a particular purpose and non-infringement. If there is any provision of a warranty in relation to the goods and services described under the website it should be provided for by the manufacturer and/ or advertiser only.
Any references and descriptions in regards to the goods and services within the website materials have no warranties guaranteed under them, whether expressed or implied. It is not the duty of……. to indemnify the user in event of any damages suffered, with the inclusion of consequential damages or damages of any other nature that may be suffered by the user as a result of using the goods and services provided for under the website or any products that have been described under the website.
The responsibility of descriptions and attributions to the goods and services and companies on this website lies with the companies providing such information. This may otherwise be referred to as advertisers. Topcareplus Medical Supply Does not bear this responsibility.
Any inclusion of materials in this website should not be interpreted to mean that Topcareplus Medical Supply has approved it, thus no warranty is guaranteed in regards to such materials that have been advertised.
There are circumstances where errors and inaccuracies may be recorded in the server materials… These errors could be committed by third parties and they could involve unauthorized additions, deletions and omissions and alterations. Whereas Topcareplus Medical Supply tries its level best to ensure that the information provided is accurate and is integral in nature it does not guarantee that the information is correct or accurate. Therefore one is advised to check with the advertiser before relying on any representation that has been made in any of the server materials. This is to ensure their accuracy and correctness.

RETURN POLICY

Purchases may be done from the website and the mode of payment has been provided in Topcareplus Medical Supply A 30% restocking fee is imposed on all returns (if there is no problem with the unit ) Topcareplus Medical Supply has the right to alter its payment procedures at any subsequent time without notifying the user in advance.
The currency used in payment will depend on the mutual agreement between Topcareplus Medical Supply the users.


TERMINATION OF REGISTRATION

If a user no longer wishes to have a registered account he/she can discontinue the use of the account by sending an email to topcaremedph@gmail.com. Additionally if a user no longer conforms to or accepts the terms and conditions laid out and any future modifications to the terms and conditions he/she should stop using the site. If a user continues to use the laid out terms and conditions, it will be assumed that he/she is conforming to the same.

DISPUTE RESOLUTION

In situations where a dispute arises and the parties opt for an out of court settlement in regards to the application of any terms , provisions or conditions , the parties shall on written request of either party served on the other, be submitted to binding arbitration.
The said binding arbitration shall comply with and be governed by the provisions of the relevant laws of the Philippines unless the parties mutually agree otherwise.
The attorney’s fees and costs of arbitration shall be borne by the losing party, unless the parties mutually agree otherwise, or in such proportions as the arbitrator shall decide.

MISCELLANEOUS

This agreement embodies all terms and conditions between the user and www.philmedicsrescue.com in relation to the web site. All preceding communications and proposals whether electronic, oral or written between the user and Topcareplus Medical Supply in relation to the website are annulled by these terms and conditions.
Any modifications and alterations of the terms and conditions should be consented to by Topcareplus Medical Supply Otherwise any such modifications will be considered non-effective. Any provisions of the terms and conditions that are found to be repugnant to the law will be modified in a manner to clearly show the intentions of the involved parties. The other provisions would however not be altered and they will remain in full force and effect.

RETURNS/EXCHANGE within the first 15 Days

For any returns/exchanges, buyer must send back within 15 days of the unit(s) arrival. The first 15 days, the shipping cost is covered by the Seller ”Topcareplus Medical Supply”. After the 15 days, shipping costs on returns are to be covered by the purchaser. A 30% restocking fee will apply to all returns. Product must be in the new condition as it was sent in and in original box.
Your item(s) cannot be opened or used. Please use the “Contact Us” page to fill out your info
Name
Phone Number
Order Number
Email Address
and the reason for your return. Please write a detail summary for the reason of the return.
Items cannot be returned if open or used, unless there is a defect with the unit or a manufacturer issue. We may require pictures for troubleshooting and accepting the units back.

WARRANTY

Topcareplus Medical Supply offers a 6 month manufacturer warranty after the purchase date on all Topcareplus Medical Supply. Warranty is only available to the original purchaser of the product. This warranty does not cover damages resulting from accident, misuse or abuse, lack of reasonable care, affixing of any attachments, stunts, tricks, loss of parts, over-load or subject in the product to any but the specified voltage. . Use of unauthorized replacement parts will void warranty. All external battery chargers power supply is covered for the 1st 15 days. Shipping costs on returns and shipping back to the purchaser are to be covered by the purchaser after the 15th day.

RESTOCKING FEE

All items are subject to 30% restocking fee and the restocking fee total will be deducted from your total purchase. You will need to send your unit (Refund/Return) back to us yourself. We won’t be liable for any of the fees.

All the return items will be charged as follows if the customer refuses or returns the unit UNOPENED.

1. The UPS Fee will be charged of the item being shipped from the customer’s address to our warehouse.
NOTE: Refusing the item and not opening is considered a return ITEM. Warehouse address is the ADDRESS that the unit was shipped from.
2. There will be a 30% RESTOCKING FEE charged of the total of the item(s)